NewGround

Big House Coffee

£7.50

Country: Brazil, Mexico, Uganda / Process: Washed & Natural / Tasting Notes: Chocolate, Melon, Nougat / 

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NewGround

Oxford, UK

Expertly crafted coffee meets social responsibility.

New pushes boundaries. It is thinking differently about what has come before and never settling for the ordinary. At NewGround this is at the heart of everything we do. From our ethically sourced high-grade coffee, to our state-of-the-art facilities.

But we believe coffee can go beyond the cup and can be used as a catalyst for change right here in our very own communities. This is why we use our business to create work and training opportunities for ex-offenders across the UK, giving some of the most overlooked people in society a new beginning.

Country: Brazil, Mexico, Uganda / 
Process: Washed & Natural / 
Tasting Notes: Chocolate, Melon, Nougat / 

Big House is our big blend which rolls with the seasons.

This juicy coffee is the foundation to start your day. With great balance and medium complexity, it's the perfect wake-up.

Our current blend consists of a smooth nutty Brazilian, a juicy and sweet coffee from Mexico, and a special natural Ugandan from the Zukuka Bora Coffee Project. This was set up to support the people of Mt Elgon in many different ways. It's why we love to be so closely linked to their work!

The resulting cup is smooth, sweet and really interesting.

Delivery:

*We are currently only offering UK shipping at present*

  • Hibana order from one brand shipping fee - £4.95
  • Hibana order from two or more brand’s shipping fee - £6.95

See product description for any offers relating to free shipping

Estimated delivery time of 3-5 days working days

We are a marketplace and do not hold any stock. Products are shipped from the brand, directly to you.

Please note if you order from more than one brand expect to receive separate delivery packages.

Many of the products we sell are handmade and made to order, and shipping times can sometimes vary. We will endeavour to keep you up to date with any delays to shipping. For any queries relating to your shipment you can email us at support@hibana.co.uk.


Returns:

If you are not satisfied with your purchase we are able to process a refund for the items as long as we are notified within 14 days of you receiving the goods subject to the below conditions.

To request a refund or exchange you must inform us, rather than the brand, Please email support@hibana.co.uk and provide us with the email address you used to make your purchase, along with your order reference number.

As we are a multi-brand marketplace we will provide you with the returns address to send the item directly back to the brand. The brand will then inspect the returns and we will inform you of whether the return/exchange has been approved.

If the return is due to shipping error or damaged items the brand will cover the cost of returning the item. In all other cases you are responsible for the cost of sending the item back to the brand, unless the brand specifies that they offer free returns.

Note that all items must be unused and returned in the original packaging, unless otherwise approved by the brand.

Once a refund has been approved, you will receive the appropriate amount within 14 days of the item being received by the brand. For an exchange, you will receive the item in the normal delivery time.

Sealed products which have been opened, such as beauty and hygiene related products as well as gift vouchers and made to order/personalised products are not suitable to be returned unless faulty.